Privacy policy

1. Introduction

This Privacy Policy describes how FYG, registered in Switzerland, collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to complying with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

2. Personal Information We Collect

When you visit or make a purchase from our store, we may collect:

Personal Information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify Payments or PayPal)

We do not store your credit card information.

Automatic Data:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Interaction data

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase

  • Prevent fraud and ensure security

  • Comply with legal obligations

The legal basis for processing under GDPR (where applicable) is:

  • Performance of contract (order fulfillment)

  • Legitimate business interests

  • Legal compliance

4. Payment Processing

Payments are securely processed via:

  • Shopify Payments

  • PayPal

These providers process your payment data according to their own privacy policies.

5. Data Sharing

We may share your personal data with service providers necessary to operate our business, including:

  • Shopify Inc. (e-commerce platform hosting)

  • Payment processors (Shopify Payments, PayPal)

  • Shipping and logistics providers

We do not sell your personal data.

6. International Data Transfers

Your data may be transferred and processed outside Switzerland or the European Union where our service providers operate. Appropriate safeguards are applied in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

8. Your Rights (EU Customers)

If you are located in the EU, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, contact us at:

info@faygodenim.com

9. Cookie Usage

We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Enhance user experience

  • Provide analytics and marketing (where applicable)

You can manage cookie preferences via the cookie banner displayed on our website.

10. Contact Information

Email: info@faygodenim.com