Terms of service

OVERVIEW

This website is operated by FYG. Throughout the site, the terms “we”, “us” and “our” refer to FYG.

FYG is a business registered in Switzerland.

FYG offers this website, including all information, tools and Services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction.

You may not use our products for any illegal purpose nor violate any laws in your jurisdiction.

A breach of any Terms may result in termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Credit card information is always encrypted during transmission via Shopify Payments or PayPal. We do not store payment card data.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on material is at your own risk.

We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 – PRODUCTS, PRICING & AVAILABILITY

Prices are subject to change without notice.

We reserve the right to modify or discontinue products without notice.

All product descriptions and pricing are subject to correction of errors.

SECTION 5 – SHIPPING

Orders are processed within 24–48 hours (Monday–Friday).

Once shipped, delivery typically takes 4–10 business days, depending on destination.

Total estimated delivery time is 5–12 business days from the date of order.

Delivery times are estimates and may vary due to customs or carrier conditions.

Full details are available in our Shipping Policy.

SECTION 6 – RETURNS & REFUNDS

Customers may return items within 14 days of delivery, subject to our Return & Refund Policy.

Items must be unused, unworn, with original tags and packaging.

If returning due to change of mind or incorrect size selection:

The customer is responsible for return shipping costs.
Customs or import duties related to the return are the responsibility of the customer.

If returning due to defective, damaged, or incorrect product:

We will cover reasonable return shipping costs.

Approved refunds will be issued to the original payment method.

Original shipping costs are non-refundable unless the return is due to our error.

Full details are available in our Return Policy.

SECTION 7 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order.

You agree to provide accurate billing and account information.

We may cancel orders suspected of fraud or misuse.

SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools without monitoring them. Use of such tools is at your own risk.

SECTION 9 – THIRD-PARTY LINKS

We are not responsible for third-party content, products, or services linked on our website.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate.

SECTION 12 – PROHIBITED USES

You may not use the site for unlawful purposes, to violate intellectual property rights, or to distribute malicious software.

SECTION 13 – DISCLAIMER OF WARRANTIES

The service and products are provided “as is” without warranties, except as required by law.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, FAYGO shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Service or products.

Nothing in these Terms limits consumer rights under mandatory applicable law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless FAYGO from claims arising from your violation of these Terms.

SECTION 16 – SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access if you violate these Terms.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of Switzerland.

Where mandatory consumer protection laws apply in the customer’s country of residence (including EU member states), those rights remain unaffected.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Email: info@faygodenim.com